Open to senior roles · DFW or remote Available
Hello, I'm Raj!
Most recently, I designed Bank of America's first AI assistant for live calls, used by 18,000 associates across 2 million calls a month. 15+ years designing for fintech, healthcare, insurance, retail, and telecom.
Case studies
Bank of America
Built a real-time AI assistant that saves associates 1–3 minutes per call. Live with 18K associates, scaling to 30,000+.
View case study
Password protected
Panna
Designed mroads' AI-driven hiring platform from the ground up. Clients cut time to hire by 25–40% across 20,000+ interviews.
View case study
Home Depot
Built a structured communication model for The Home Depot, turning split-order deliveries into clear, actionable shipment updates for PRO customers.
View case study
McKesson
Rebuilt the scheduling and planning workflow around how pharmacy owners actually manage shifts, coverage, and demand in a regulated environment.
View case study
Self-initiated
Outside client work, I use AI as a collaborator, designing and building tools end to end. PlainStock is live, a travel planner is close behind, and another app is in the works.
About me
If you've called Bank of America lately, the person helping you may have been using it. And if there's a Cisco desk phone on your desk at work, I helped design it.
From LinkedIn
Raj brings a depth of experience that's rare to find. Raj always asked excellent questions within the discovery process to uncover the WHO and the WHY.
